Placing orders on our website

Placing orders on the website

1. The Client's order can be placed in the following ways: accepted by phone or placed by the Client independently on the Site.

2. Procedure for placing an Order on the website:

Choose the necessary products, click the "Add to cart" button;

Go to the "Cart" section; enter the promo code (if you have one);

Enter the phone number and name of the recipient of the order;

Enter the name of your settlement;

Select the Nova Poshta branch for delivery, then click the "Confirm order" button.

If you have already made purchases, the system will offer a delivery option to the same address. If necessary, enter a different delivery address and / or recipient.

If you have difficulties with placing an Order, write to us at agna.special@gmail.com, we will definitely help you. Please specify the name and version of the browser you are using in your request.

Attach a screenshot of the error or the page where the problem occurred.

3. When placing an Order, the Client must specify the following information:

· P.I.B. the Client or Recipient of the Order;

· Branch number of the new Post Office for delivery of the Order;

· Contact phone number;

·       Email address.

4. In the online store, only the Goods that are in stock are available for order. Out-of-stock items are not displayed in the online store.

5. The goods in the basket are reserved for the Client only after pressing the "Confirm order" button.

6. If the order is not received and paid on time, it will be canceled: the product reserved in the basket will be canceled.

7. The customer can order repeat delivery, which is paid additionally.